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Title
Text copied to clipboard!Child Life Program Manager
Description
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We are looking for a dedicated and compassionate Child Life Program Manager to lead and oversee our child life services within a healthcare setting. The ideal candidate will have a strong background in child development, psychology, or a related field, and possess excellent leadership and organizational skills. As a Child Life Program Manager, you will be responsible for developing, implementing, and evaluating programs that support the emotional, social, and developmental needs of children and their families during medical experiences. You will work closely with a multidisciplinary team of healthcare professionals to ensure that our child life services are integrated into the overall care plan. Your role will also involve supervising child life specialists, interns, and volunteers, as well as managing budgets, resources, and program outcomes. The successful candidate will be a strong advocate for child-centered care, possess excellent communication skills, and have the ability to build strong relationships with patients, families, and staff. If you are passionate about making a positive impact on the lives of children and their families, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Develop and implement child life programs and services.
- Supervise and mentor child life specialists, interns, and volunteers.
- Collaborate with healthcare professionals to integrate child life services into patient care plans.
- Assess the emotional, social, and developmental needs of pediatric patients.
- Provide support and education to patients and families regarding medical procedures and diagnoses.
- Manage program budgets and resources effectively.
- Evaluate program outcomes and make necessary improvements.
- Advocate for child-centered care within the healthcare setting.
- Coordinate special events and activities for pediatric patients.
- Develop and maintain relationships with community organizations and donors.
- Ensure compliance with healthcare regulations and standards.
- Provide crisis intervention and support during medical emergencies.
- Conduct staff training and development on child life practices.
- Create educational materials and resources for patients and families.
- Participate in research and quality improvement initiatives.
- Maintain accurate and confidential patient records.
- Promote a safe and supportive environment for children and families.
- Develop policies and procedures for child life services.
- Represent the child life program at hospital meetings and committees.
- Stay current with best practices and advancements in the field of child life.
Requirements
Text copied to clipboard!- Bachelor's degree in Child Development, Psychology, or related field.
- Certified Child Life Specialist (CCLS) credential.
- Minimum of 5 years of experience in a child life role.
- Previous supervisory or management experience preferred.
- Strong understanding of child development and family dynamics.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a multidisciplinary team.
- Strong organizational and time management skills.
- Experience with budget management and resource allocation.
- Ability to handle stressful situations with composure.
- Knowledge of healthcare regulations and standards.
- Proficiency in Microsoft Office and electronic medical records systems.
- Commitment to providing high-quality, child-centered care.
- Ability to develop and deliver training programs.
- Strong problem-solving and decision-making skills.
- Experience in program development and evaluation.
- Ability to build and maintain relationships with community partners.
- Flexibility to work evenings, weekends, and holidays as needed.
- Current CPR and First Aid certification.
- Bilingual skills are a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience working in a child life role?
- How do you approach developing and implementing child life programs?
- What strategies do you use to support children and families during medical procedures?
- Can you provide an example of a time when you had to manage a crisis situation?
- How do you ensure that your team stays current with best practices in child life?
- What is your experience with budget management and resource allocation?
- How do you handle conflicts within your team or with other healthcare professionals?
- Can you describe a successful program or initiative you have led?
- How do you advocate for child-centered care within a healthcare setting?
- What methods do you use to evaluate the effectiveness of child life programs?
- How do you support the professional development of your team members?
- Can you discuss your experience with community outreach and partnership building?
- What role do you believe child life services play in the overall patient care plan?
- How do you manage your time and prioritize tasks in a busy healthcare environment?
- What steps do you take to ensure compliance with healthcare regulations and standards?
- How do you handle feedback from patients, families, and staff?
- Can you describe a challenging situation you faced and how you resolved it?
- What motivates you to work in the field of child life?
- How do you stay organized and manage multiple responsibilities?
- What do you believe are the most important qualities for a Child Life Program Manager?
